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Program Worker Course List and Prerequisites		 image
To view Microsoft Learning Self-Paced E-Learning Courses, you will need:

  • A Pentium II, 256 MB RAM with a processor speed greater than or equal to 400 MHZ
  • Microsoft® Windows® 2000 or higher
  • Microsoft Internet Explorer 6.0 or higher
  • Macromedia Flash 7.0 or higher (1MB disk space needed to install)
  • Microsoft Windows Media Player 7.0 or higher
  • Microsoft XML Core Services 3.0 or higher
  • A Super VGA monitor with minimum screen resolution 1024x768, with 16-bit color.
  • A sound card, and either speakers or headphones (for multi-media audio).
  • Internet bandwidth of 56K or faster. Broadband internet access is recommended.


Classroom Training:
Through a partnership with IPMC and New Horizons, NetHope members can sign up to attend courses for a 30% discount. Go to the individual training centers website (listed below), review the course list, sign up for courses and tell them you are a NetHope member. This offer is only available at these locations:

  • IPMC - Ghana
  • New Horizons - Africa


    • Program Worker Track: Effective Communication & Team Management

    Instructor-led training block.
    Languages available: English, other languages as applicable.
    Course Details
    Course Level Course Prerequisites Time Commitment Certification Exams Available
    Building Better Microsoft Office Word 2003 Documents in Less Time (Course 4008)
    This course provides users with a practical, hands-on understanding of Word concepts and the core foundation to begin working more effectively with Word.    		 Intermediate
    • Experience with the basic features and tools of Microsoft Word.
    		 2-day classroom training Microsoft Office Specialist: Word 2003

    Microsoft Office Specialist: Outlook 2003

    Microsoft Office Specialist: Excel 2003
    Time and Task Management Using Microsoft Office Outlook 2003 (Course 4006)
    This course provides students with a better hands-on understanding of how to manage time more effectively, define tasks more accurately, and process incoming information more efficiently, using Microsoft Office Outlook 2003. Students learn how to manage schedules, projects and assignments, and create and respond to e-mail.    		 Intermediate
    • Experience with the basic features and tools of Microsoft Word.
    Summarizing Microsoft Office Excel 2003 Data to Make Better Business Decisions (Course 4003)
    This course is designed to help students understand the role of business intelligence in today's workplace and introduces the use of Excel in business intelligence analysis. Students learn techniques in data summary, display, data lists and PivotTables.    		 Intermediate
    • Experience tracking project budgets and chart trends.
    • Experience with the basic features and tools of Microsoft Excel.
    Project and Team Management Fundamentals
    This course reviews basic concepts and terminology for project management by providing theory and core methodology individuals need to manage projects or participate on project teams. This course also provides training on how to use Microsoft Outlook 2003 and Excel 2003 to better manage projects, assignments and communications. The course focuses on the conceptual underpinnings that students must know to use any project management software application effectively.    		 Beginner
    • None

    Effective Communication
    Course Level Course Prerequisites Time Commitment Certification Exams Available
    Core Training for Microsoft Office Word 2003 (Course 4105)
    This course introduces the basic features and tools of Microsoft Office Word 2003, including working with documents, editing and proofreading documents, changing the appearance of documents, presenting information in tables and columns, working with graphics and charts, collaborating with others, previewing and printing a document, and previewing and creating web pages.
    Languages available: English, other languages as applicable
    Course Details    		 Beginner
    • Basic word processing literacy
    • Basic understanding of Microsoft Windows
    		 4 hours Self-paced, online training Microsoft Office Specialist: Word 2003
    Building Better Microsoft Office Word 2003 Documents in Less Time (Course 4008)
    This course provides users with a practical, hands-on understanding of Word concepts and the core foundation to begin working more effectively with Word.
    Languages available: English, other languages as applicable
    Course Details    		 Intermediate
    • Completion of Core Training for Microsoft Office Word 2003, or equivalent experience with the basic features and tools of Word.
    		 4 hours Self-paced, online training
    Core Training for Microsoft Office Outlook 2003 (Course 4104)
    This course introduces the basic features and tools of Microsoft Office Outlook 2003, including managing e-mail messages, finding and organizing e-mail messages, managing your calendar, scheduling and managing meetings, creating and organizing a list of contacts, and keeping track of information.
    Languages available: English, other languages as applicable
    Course Details    		 Beginner
    • Basic e-mail literacy
    • Basic understanding of Microsoft Windows
    		 4 hours Self-paced, online training Microsoft Office Specialist: Outlook 2003
    Advanced Training for Microsoft Office Outlook 2003(Course 4107)
    This course provides an overview of the advanced capabilities of Microsoft Office Outlook 2003, including: managing e-mail messages, working with calendars, contacts, and public folders, customizing and configuring Outlook, using Outlook with other programs, working from multiple locations, and accessing Outlook on the web.
    Languages available: English, other languages as applicable
    Course Details    		 Intermediate
    • Completion of Core Training for Microsoft Office Outlook 2003, or equivalent experience with the basic features and tools of Outlook.
    		 4 hours Self-paced, online training

    Effective Data Analysis
    Course Level Course Prerequisites Time Commitment Certification Exams Available
    Core Training for Microsoft Office Excel 2003 (Course 4106)
    This course introduces the basic features and tools of Microsoft Office Excel 2003, including getting to know Excel, setting up a workbook, performing calculations on data, changing document appearance, filtering and reordering data, combining data from multiple sources, creating charts, printing, and collaborating in Excel.
    Languages available: English, other languages as applicable
    Course Details    		 Beginner
    • Basic spreadsheet literacy
    • Basic understanding of Microsoft Windows
    • Basic keyboarding experience
    		 4 hours Self-paced, online training Microsoft Office Specialist: Excel 2003
    Forecasting and Trend Analysis Using Microsoft Office Excel 2003 (Course 4002)
    This course provides experienced Excel users with a practical, hands-on understanding of advanced Excel data forecasting and charting techniques. It examines the risks and benefits of forecasting, teaches different forecasting and trending methods, and explores ways to maximize profit potential.
    Languages available: English, other languages as applicable
    Course Details    		 Intermediate
    • Completion of Core Training for Microsoft Office Excel 2003
    • Experience with analyzing business data to make decisions about products, projects, and strategic direction
    • Ability to use Excel to create formulas, and advanced formulas
    • Ability to create line graphs and column charts
    • Familiarity with named ranges
    		 4 hours Self-paced, online training
    Advanced Training for Microsoft Office Excel 2003 (Course 4101)
    This course provides an overview of the advanced capabilities of Microsoft Office Excel 2003, including the following: performing calculations and formatting data, combining and organizing data, analyzing alternative sets of data, creating charts and pivot tables, automating repetitive tasks with macros, publishing data to the web, and collaborating with others.
    Languages available: English, other languages as applicable
    Course Details    		 Advanced
    • Completion of Core Training for Microsoft Office Excel 2003
    • Completion of Forecasting and Trend Analysis
    		 4 hours Self-paced, online training

    Resources for Program Workers
    This list of resources will provide you with additional opportunities to enhance your business communications and technology skills.

    Thank you for courseware and e-learning support:

    Microsoft
    Microsoft
    Major In-Kind Support: Courseware and Microsoft E-Learning    		 image
    The Versatile Company
     In-Kind Support: Project Management Courseware and Trainer Expertise

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